End-to-End Service
At Unique Rugs, we offer a complete full-service experience designed to meet all your needs from start to finish. With this approach, you can trust that every aspect of your project will be handled with the utmost care and professionalism, delivering exceptional results that align with your vision and exceed your expectations.
Throughout every phase of your project, you'll benefit from our extensive expertise, high-quality standards, and innovative capabilities.
We turn your ideas into reality.
Sarah Kuhn
Our process ensures every project receives the highest attention to detail and quality. From start to finish, we combine advanced technology, sustainable practices, and unparalleled expertise to create bespoke rugs that perfectly match your vision. With a focus on clear communication and customer satisfaction, we deliver outstanding results that exceed expectations.
DISCOVER
OUR PROCESS
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Preparation and Kick Off
We begin by signing a Non-Disclosure Agreement (NDA) if required, ensuring confidentiality. Next, we allocate a dedicated project assistant, back office support, and designer to your project.
Our senior product advisor and architect are also involved from the start to guarantee a seamless and well-coordinated process from the very beginning.
Project Planning
We start by thoroughly analyzing the provided specification sheets and defining the necessary sales tools. This ensures that we understand every detail of your project and can tailor our approach to meet your specific needs.
Our team then examines AutoCAD plans to determine the most suitable solutions for each space. Additionally, we offer training for your team and can confirm site measurements upon request, ensuring accuracy and precision in every aspect of the project.
Design Development
In the design development phase, we start by defining the price band to ensure the project aligns with your budget requirements.
Our talented designers then adapt the artworks to fit within these financial parameters, maintaining the integrity and vision of your design. We create strike-offs, or sample pieces, for your review and feedback.
This iterative process continues until we achieve the perfect balance between design and budget. Finally, we seek your final approval, ensuring that every detail meets your expectations before moving forward with production.
Project Ready for Production
With all design and planning phases completed, your project is now ready for production.
Our team transitions from development to manufacturing, ensuring that every detail is meticulously executed. We utilize state-of-the-art technology and adhere to strict quality control standards to bring your vision to life.
Throughout this phase, we maintain close communication with you, providing updates and ensuring that the final product meets your exact specifications. Your project is in expert hands as we move forward to create a high-quality, bespoke rug that reflects your unique design.
Shipment and Sales Follow up
Our shipment and sales follow-up process ensures your complete satisfaction with every order.
After rigorous quality control checks, your rugs are carefully shipped to your specified location. Installation services are available upon request to ensure everything is perfectly set up.
Our quality control department remains available for any assistance you may need, providing ongoing support throughout the process.
High-Quality
Material Selection
We use only the highest quality raw materials to ensure the durability and beauty of our rugs. Sourced sustainably and selected for their superior properties, these materials form the foundation of our commitment to excellence in every product we create.
